- Perhaps most telling in this entire report is Table 1. It shows that the non-work has grown 8x in 1 year, whereas work has only ~3.4x. Considering that non-work related usage of ChatGPT now makes up 73% of the requests, ChatGPT is very much in the consumer market, despite substantial marketing of LLM products in a professional context and even as much as compelled usage in some corporations.
Since many consumers are typically relatively tight-fisted in the b2c market, I don't think this bodes well for the long-term economics of the market. This may explain the relatively recent pivot to attempt to "discover" uses.
I don't think this ends happily.
by LeicaLatte
1 subcomments
- I think the 73% non-work usage ratio will flip again within 2-3 years, but not because consumer usage shrinks. As AI becomes embedded in workflows through APIs the "work" category is set to expand dramatically.
by PeterStuer
1 subcomments
- Absolute worst by far I have encountered is people using ChatGPT to self diagnose their presumed psychological conditions.
Ofc ChatGPT goes in hard to syncopanthically confirm all 'suggestive' leads with zero pushback.
by PolicyPhantom
0 subcomment
- People don’t really use ChatGPT as a search engine replacement. It’s more about decision support, writing, and formatting tasks. That matches what I see at work: younger colleagues often use it for drafting text or templates, but not for “just looking things up.”
by qwerty_clicks
0 subcomment
- I commonly switch between chatgpt, perplexity, and copilot. Whatever is closest to my mouse or shortcut. Copilot is clearly the worst of the three but I have not true loyalty or most of the time, care. I suspect I am getting weak model responses from perplexity at times but it’s good enough to keep moving fast. Sam mentioned brining memory to people, not just because it’s what ppl want but I suspect my it will help to lock ppl into one platform of snowballing context.
by ChrisArchitect
0 subcomment
- Blog post with highlights:
https://openai.com/index/how-people-are-using-chatgpt/
by kristopolous
0 subcomment
- This is crazy. I was having a conversation earlier where I divided the use cases and my taxonomy was almost identical: I didn't include "writing help" but everything else. Then I guessed the trends trends and nailed it with respect to the other of usage.
I mean how often to you make fairly speculative claims and then an hour later see a just published report on it and get it validated? Nuts.
I personally hate chatgpt's voice (writing style) but I guess that's a minority position.
by ProllyInfamous
0 subcomment
- Per article, 1 in 11 people (globally) use ChatGPT at least weekly. Smarter tech -types, as well as students, are heavier users.
by cantalopes
0 subcomment
- > to tl;dr tbis article
- [flagged]
- Not going to read all that.. ;)
> ChatGPT is widely used for practical guidance, information seeking, and writing, which together make up nearly 80% of usage. Non-work queries now dominate (70%). Writing is the main work task, mostly editing user text. Users are younger, increasingly female, global, and adoption is growing fastest in lower-income countries
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