Note how the author in detailing their 6-year journey only focuses on their customers without any care for the actual end-users that have to engage with these tools in their final form.

The main incentive to have these custom controls I see is anti adblocking

- No 2FA support, at all. Support says it's not on their roadmap. Not acceptable in 2026.

- Editing subtitles requires a series of API calls, meaning I had to make a mini editor for our staff to change a word.

- Same with editing anything really. Playback restrictions, glossaries etc. There's no UI for doing it in-app. I understand that the majority of traffic is via the API, but having nothing in-app feels like an omission rather than a choice.

- Every video has multiple keys; uploads, assets, playbacks. And it's a pain moving from one to another.

Overall we use them, but I wouldn't choose to use them again.

How do I seek to the exact first frame of a timestamp with mux? I've tried a few things but it seems to always go to the nearest keyframe rather than the first frame at e.g. 00:34. This is sensible default behaviour but bad for my use case.