Have you tried just having a single trademarked brand in your title, rather than Airtag and Samsung or changing the wording at all? Something like ... holder for Airtag, compatible with Samsung. How about targeting other popular brands like ... holder for Airtag, compatible with Apple TV?

Here's another brand that has a combination of the above suggestions: https://www.amazon.com/AhaStyle-Protective-Silicone-Compatib... They use "... for ... compatible with", and they also have a registered brand.

I suspect big sellers must have dedicated account managers

Oh no way, I bought your book (I think via kickstarter?). :)

First off -- Amazon's super bureaucratic so all of their processes require a certain language and esclation path. I'll have to ask my team's support specialist on what she thinks, but my gut is telling me your language needs to be "compatible with Samsung" or "Samsung compatible" instead of "for... Samsung TV remote".

I've been doing Amazon for 13 years and have a team + a few brands I own in the ecosystem -- just some basic tips:

1. Get brand registry (or find a maker buddy and put it under their brand) for listing control. Generic is not the way to go for listing control -- you need brand registry. Then you can edit away under your own brand.

2. You shouldn't be losing any money doing this. If you're doing 3D printer stuff you should expect your cost to be like 5-10%, Amazon takes 40-50% between all fees, ads around 10%, and the rest is labor/margin... and if your numbers aren't there you need to figure out what's wrong.

I have lots more thoughts but I realize this can become an essay haha. Feel free to ping me if you need some help, loved your books. :)

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Edit: I don't think you're at risk of getting banned, but you might need an escalation to a higher level support (a captive or escalations specialist within Amazon).

Edit 2: I had some extra downtime to look at it, my approach to resolving the issue would be: a. You should first try to clearly indicate you're a product accessory and not a Samsung-branded product; review sellercentral best practices for SKU naming but it's gonna be something along the lines of "compatible with Samsung TV remotes" b. If you get stuck here for too long, I would first remove all reference to Samsung for now from the listing and make it a more generic accessory, acknowledge the brand confusion, reinstate your store, then create a case to add Samsung back into your listing (and be sure to have this case handy if you get future problems so you can reference back and show you're doing this the right way). c. Phone support works a lot better in recent days than email/chat support. But since you're deactivated I'm not sure if you get access to this.

Emphasize your own brands and model number, and make the other brands more clearly a description, in the Amazon item title?

  FooCorp TagTeam S (sleeve mount holder to attach Apple AirTag to Samsung TV remote)

And yes, more info is pointless, see https://www.revk.uk/2025/11/more-useless-amazon.html

Have you tried escalating via jeff@amazon.com? It used to be a meme, but people still report getting actual human eyes on their case that way when the automated Seller Central loop fails.

Amazon caters to the ALLCAPS Chinese scam stores. They know how to game the system and have invested a lot of resources into it. Your little home-based business doesn't stand a chance. It's a matter of time before they clone your product and undercut you by half.

They may have a filter for people who exceed a certain number of flags?

edit: I posted about it on HN at the time [1]. Apparently looks like at that time I thought I was delisted for a bad review. To be honest, I still don't know why I was delisted, because at least at that time, Amazon would refuse to tell you why you were delisted. You just had to come up with reasons why you may have been, submit an appeal, and then they would come back to you with "sorry, that's not a sufficient appeal". So then you'd have to come up with another reason why you may have been delisted and try to submit another appeal (which itself was a grueling process, for which you would have to wait days/weeks for a response). It was beyond baffling as to why they would operate in that way; it was as if they were trying their absolute hardest to immiserate sellers in the most draconian and malevolent way possible. It was that bad. It was unbelievable to me at the time, and still today, that they could treat their sellers that badly. Yeah, fuck amazon. Seriously.

https://news.ycombinator.com/item?id=19551590

when in Rome ...

Every time I hear a story like this (and there's one like every month) I wonder how we ended up here. The internet was meant to be this place where anyone could set up a website, run a business, and reach customers directly. Instead it has turned into a collection of walled gardens, where your existence and livelihood depend on the whims of an opaque algorithm.

Luckily in my country Amazon does not have the level of market control it has in the US and some other places. People still walk or drive to local shops and when they order something for delivery they usually do so from their websites.

But reading many of these HN threads gives the impression that in the US and elsewhere Amazon controls a huge share of the market. If it functions as such a powerful exchange for both merchants and buyers, should there not be regulation to prevent injustices like this?

edit: typing is hard