- I want to mention another infection happening at payment terminals and ATMs if you're using your credit card in a foreign country: You get a message saying "Would you like to pay in your own currency? Click [Accept] or [Decline]", and there's fine print that says there's a 12-15% currency conversion markup.
To give a concrete example, if you're an American traveling in Brazil withdrawing cash from an ATM or buying something for BRL 500, you'll be presented with an option to pay BRL 500 or pay just US$110.58 in your own currency (with text saying conversion includes 15%).
But the typical American (and Canadian) credit card adds at most 2.5% to the Visa or Mastercard exchange rate, which is at most 0.5% higher than the interbank rate. So basically by clicking the wrong button, you're paying an extra 12% to the payment processor. In the example above, your credit card would have charged you about US$99.04 had you declined the conversion, and saved you $10.
I can't imagine a situation where it's to your benefit to accept the "conversion service" they're offering. I wonder if the payment processor is kicking back some of the profit back to the merchant because this swindle is spreading everywhere.
The worst part is that a couple of people that I've tried to warn don't get it. They still think that they should pick US$ (or whatever their own currency is) because that's what their credit card uses.
- An especially egregious case I've encountered was at Berlin train station.
Normally in Germany, you've got those distinct card terminals with a display where you see your total before paying. Some of those have started nagging you for tips which you need to explicitely accept or decline first before tapping your card. Not in this case though: after you've ordered your food, they point you to the combined order/pay display and while you awe at the technology marvel of combining both, you tap your card on that and then you notice that 15% tip has been automatically included and charged. You needed to notice some small text and small buttons in the corner of that display beforehand and actively tap on "0%" or something before tapping your card. I'm already furious they've let this tip begging to be added to the card terminals, but charging tips without explicit consent should be completely illegal.
by AnotherGoodName
7 subcomments
- Ooooh do the one where hitting ‘payment’ on the app buys $25 of store credit by default rather than just paying and deducts the 9.64 from that credit.
Then when you spend down the credit to $2 any attempt to buy something that costs more
refills the credit.
Starbucks app btw. You have to specifically pay with card on the payment screen to avoid buying credit and paying as above.
by mystifyingpoi
14 subcomments
- All these silly excuses people make: "I tip when the service is good", "I tip when conversation with bartender is engaging", "I tip when the server runs around me in circles, I count the circles and convert it with an exchange rate of $2/circle". Wow.
I'm from EU, so ymmw. I simply don't tip. Why? Because I don't have to. And if I don't have to, then I don't. It is that simple.
by aleph_minus_one
4 subcomments
- I have a feeling that this HN submission is rather some test run which dark patterns work well on technically affine users. :-)
Having the knowledge which dark patterns even work well for technically affine users while still being "socially acceptable" can be worth a lot of money to specific companies.
- This reminds me of a gag voting simulation website from the early 2000s when BushJr was running for president against Al Gore. The (maybe flash?) game simulated voting, but when you tried to click, the buttons would “run away” from the cursor, or change size to avoid being clicked… dark patterns… always fun to “play against”.
More recently though, I must say, YouTube has really jumped the shark in terms of perfecting their dark patterns/algo stickiness. I can’t even go to the site without immediately forgetting my original intent.
- Buy me a coffee? Jokes on you I just practiced avoiding this.
by presentation
0 subcomment
- I like how at the end the author tries to get you to give him a tip with the buy me a coffee link
- I once went to go pick up takeout and they covered the no tip button with a sticker. I was so confused so I put in 10 cents because I could find the button at first. I stopped going to the place since.
by qingcharles
3 subcomments
- I help a blind friend order his groceries online from Walmart once a month. He's disabled and on food stamps (EBT/Link). The groceries are all taken care of, but the site always requests a $30 tip for the driver.
I drop it down a bit and pay it on my credit card for him, but what's the right way to deal with this situation?
by 0xDEFACED
6 subcomments
- is there a name for the phenomenon where a user immediately assumes the smallest and lowest contrast button on an interface is the option they want, before actually reading any of the words?
- Tipping culture is properly weird to me as an European, I probably tip much more than the average European and I still find these prompts obnoxious, and they're popping everywhere in Barcelona. No thank you, that's a part of the U.S. culture I certainly don't want to see imported over here.
by zippyman55
5 subcomments
- Nice! I’ve started only tipping on fridays for coffee, etc.
I’m a great tipper at restaurants
But being hit up for a $5 tip for a $4 drink is way wrong.
I’d tip you, but today is Thursday!
- Fun idea but gets boring when patterns repeat in seemingly random order. The timer also sucks a lot of the fun out of it and makes the game too easy, because the patterns can’t be dark enough. I just plowed through without ever even looking at the wrong options, because it was so obvious what the right one was.
I’d much rather the game progressed in a fixed logical order and the choices became less obvious without a timer. In other words, I think this makes more sense as a puzzle game, not a reflexes game.
- The "buy me a coffee" button at the end is :chefskiss:
- I was gonna tip the developer but it feels like losing now
- It should be illegal to solicit tips when asking for payment.
by throwaway2016a
0 subcomment
- First I will say, I am very much against dark patterns and I believe servers should be paid a fair wage and not have to rely on tips.
But until that I do tip for dine-in service. But I found the "buy me a coffee" link on the button of this to be much funnier / ironic than it probably should have been.
It's also missing what I think is the worst dark pattern:
Having no option not to tip at all. Instead requiring that the customer press "Custom" and manually entering "0.00"
by randycupertino
0 subcomment
- Made by https://vladimirj.dev/
by sourcegrift
2 subcomments
- Great game. I squirmed at typing "no tips" the first time but second time was fine. I'm going to practice this a lot more to tonne down some (frequently abused) empathy
- Besides payment kiosks having tipping on by default, I wonder how much of this is an indicator of inflation over the past 5 years. Businesses have dramatically broadened tipping on payment kiosks to avoid having to increase wages. "We'll still pay you 12 dollars an hour, but now you get tips!"
- Now more than ever it is against your best interests to tip on any automated platform. The data collected will definitely be used against you in algorithmic pricing.
These days it pays to aggressively demonstrate that you are price sensitive and will delay or cancel transactions at the slightest whiff of additional expense.
I only ever tip off-platform or cash even if I pay with card. Also that helps to enable my gift to go only to the service provider. It fucks me on some platforms but I find that an acceptable cost to not get algorithmically spitroasted. Besides, it also helps to eliminate predatory platforms from my ecosystem.
- For X-Files fans who might be unfamiliar with the reboot, the reboot has actually one episode dedicated to this - S11E07 - Rm9sbG93ZXJz, Mulder/Scully don't want to tip the robotic self-service and are punished for it.
Available to watch here:
https://www.tvseries.video/series/the-x-files/season-11-epis...
- Actually doesn't make for a bad reaction time and processing game since you need to think fast and avoid distractions.
Mobile offers a speed boost for taps but heavy nerf to text entry tasks.
- The most shocking part of the game is the price of goods! $14, $17 dollars for one meal to be eaten standing up? Wow. Here in Paris sandwiches cost between EUR 4 and 6 (usually 5), with a "menu" option that includes a can of soda and sometimes a "dessert" for 9-10. Anything above that would be considered extorsion.
by globular-toast
0 subcomment
- I've considered going back to cash just to avoid these. The social convention used to be the seller writes a price and if the buyer can meet that price the deal is done. These abusive card machines have brought "tipping culture" to the UK and I hate it.
by joshuaheard
0 subcomment
- I had food delivered the other day and the suggested tip included tax and the delivery fee in it's calculation.
by spaceman3
1 subcomments
- Really nice game OP. Would you consider making a version of the game with no timer?
I was thinking in sending this link to my family but probably the timer is really fast for them but I think they could used your app as "training" so they know how to spot a dark pattern in the future
by ryanmcbride
0 subcomment
- Reminds me of the game Ad Attack from Neopets. Back when the plague on the internet was popup ads.
Wild how we're back in popup hell now just like we were back then, even though the method for web popups is different now.
- The darkest patterns are fees that don’t exist . Like 300% tax fees and nightly parking when parking is free
by olivierestsage
0 subcomment
- The time limit accurately simulates the experience of being under the accusatory stare of the person who handed you the machine
- Made me want to sing that classic song from the animated movie "sausage party"
"Just the tip"
- I'm one of those cowards that always succumbs to the pressure and ends up tipping, but it bothers me enough that I just won't buy anything if I know I'm going to get asked. This is good training.
- Got to round 8 - was too slow with the notifications popping up!
How many of these are real dark patterns? The "new entry suddenly prepended to the list" one I have seen before.
- I tried to tip OP 0$, but that wasn't possible.
- Tip-creep is still better than the alternative, which is denying customers the option to tip at all.
by hardlianotion
0 subcomment
- Are all of these dark patterns seen in the wild? OR are some of these merely a dreadful warning of what may happen?
- This is where I want a digital wallet on my phone with payment details that I control (no tip, lowest fee possible)
by MarceliusK
0 subcomment
- It's one thing to read about dark patterns, it's another to feel your cursor being baited in real time
by lubitelpospat
1 subcomments
- Are any of these illegal in the US or Canada?
by zzo38computer
0 subcomment
- I always pay in cash, and I would want to know all of the prices (including tips, if any) ahead of time if I can (and also be able understand the prices).
(My draft specification of Computer Payment File is intended to avoid many kind of dishonesty when paying by computer (it is not needed or useful when paying in cash), including this kind; one of the things it requires is that the buyer calculates the payment amount from the information (such as the catalog) that the seller provides; they cannot charge you any other amount of money.)
- "Hold to skip tip" was devilish.
- Are all these food items real? Some of them sound made up...
and are these California prices? It's totally bonkers.
- Should be mandatory training to obtain the ESTA permit to enter USA (even if just for transfers)
- The written price is the written price, and that's final. No tips.
by ThrowawayTestr
0 subcomment
- I enjoyed the restaurant names
- Damn I hit that coffee button and paid $100 tip. Expensive game.
by matt123456789
0 subcomment
- Hilarious. I lost it when it started asking who to fire.
- This was cool, but I got to one where it would load after every button you click. That's fine, but then I "lost" because it simply wouldn't load a winnable option in time it seems. Maybe I was moving too fast and missed the real button, but I still didn't tip in the end, so eh.
- I understand that US has a weird tipping culture which results in such UI.
But these UI's are occasionally slipping into a countries where tipping is not expected.
This leads to a strange situations like "transaction isn't approved by me because instead of ApplePay and walk away, I need to solve some quiz on a payment terminal or payment will not pass".
Every time this happens, it annoys me a lot which affects my wish to visit this place again.
- I hate the tipping culture in the USA and Germany. Instead of being an extra, it feels like an obligatory surcharge I have to pay just to receive the service, good or bad. I usually don’t return to restaurants or bars that nag for tips. In those few places that I like and visit regularly, I don’t give tips. Me being a regular customer brings them more revenue than any tip I’d give otherwise.
Somehow, employers of these establishments convinced the staff that it's the customer’s fault that their wages are inadequate and that they should go after the customers to get the difference. I would much rather pay a higher price and not hear anything about the tips.
- Neat game! Is this called monetary abuse?
by kstrauser
1 subcomments
- I hate every bit of this. Well done!
- How well would an LLM score at this?
- fun idea but a bit repetitive and boring.
- PB 34 skips!
- I won hehe
- Now do one where you have to withdraw your card from the machine before it starts beeping obnoxiously at you but the screen keeps trying to trick you into withdrawing too early.
by singularfutur
0 subcomment
- Dark patterns are just polite robbery by corporations that realized psychological manipulation pays better than service. The grift is the product, not the bug.
by theYipster
0 subcomment
- Superb!
- Secret slow mode for us boomers: https://skipthe.tips/?debug=1
by mikepurvis
0 subcomment
- "buy me a coffee"
- lol, it got me to do 5% more on the first try.. i lost.
souls-like
by renato_shira
3 subcomments
- [flagged]
- Why tip someone for a job I'm capable of doing myself? I can serve food, I can drive a taxi, I can and do cut my own hair. I did, however, tip my urologist.
- > Every checkout screen has become a guilt machine.
Is bill-paying UI also a guilt machine? If you don't pay, you feel guilty! How about holding the door for elderly people? Going to your kid's event? Not running people over in the crosswalk? Saying please and thank you? Buying birthday presents? It's all so unfair - to me!
- I assume that my tip benefits the people who provide the service (Starbucks employees, not Starbucks shareholders). I also assume that the employees' salaries are not “great.” I am satisfied with my income, so I have no problem tipping. I tip little when the service is not good and tip a lot when the service is excellent.
by alexjplant
12 subcomments
- On a separate but vaguely related note: if somebody comps all or part of your bill at a restaurant or bar then you should split the difference on the tip.
As a practical example let's say you take a date to your local trendy sushi place. You both get gold-leafed deep fried Wagyu fatback tuna rolls and some Yuzu duck fat-washed 50-year-old whiskey highballs. The final bill is $100 (I'll use round-ish numbers for this example). The bartender comps you 30% because you all are cool and discuss your shared experience bartending or jetskiing or whatever. Ordinarily your tip would have been 20% for a total of $120. In this case your bill is now $70 plus your newly selected gratuity. Take the difference between the original bill with tip and your current bill without tip and divide it in two. This is the floor for your new tip, in this case (120-70)/2 = $25. This is indeed something like a 35% gratuity but they hooked you up and made that custom drink for your charming new beau. As a matter of fact you should round up from this number because they have side work to do and you make pretty decent money as a software engineer/LLM tickler/product sorcerer. Just make it $30 for a nice round hundo.
If you're friends with the manager and they comp your dinner to do you a solid and impress your date then you should tip 50% of what the bill would have been minimum. This is why you should keep cash in your pocket - shake the waiter's hand on your way out and palm it to them. If that's not possible then go to use the restroom and talk to them on your way back so they can run your card through the POS on a blank check to give them said tip.
This is how you do things with class. This is what I wish somebody had explained to me when I was 20 and kinda broke (i.e. eager to save money that I would have spent anyway) before I embarrassed myself by failing to do such. If you are similarly unaware then now you know too :-)
As an addendum this also applies to coffee and pizza places but the numbers become coarser. Buying them the equivalent of a beer at your local dive ($3ish) is customary.
- A guy with short hair should not have to pay more than $20 for a basic haircut, inclusive of tip. If you can't find someone that does it for less than that in your area, invest about $100 in professional grade clippers and cut your own hair. It's easier than it sounds and you will get better at it over time.
Learn to make your own coffee. You shouldn't have to pay more than a couple of bucks for coffee with perhaps some milk in it. An espresso machine and a grinder will quickly pay for themselves.
While you are at it, cancel all those streaming subscriptions, and stream for free in the high seas or YT ad-free with uBlock.
The above "tips" will save your thousands of dollars each year, and most likely also save you time. There are also things like DIY car maintenance that can be fun to learn and save you a lot of money, but you need space (a house) and some tools to get started.
- Does annybody worry about sabotage if you don’t tip? Eg the cashier does something to your food? “Nice muffin you got there, I’d hate for it to get accidentally sneezed on.”
I recently bought my mom flowers for her birthday. Despite the price showing no delivery fee, the final price included $15 delivery charge, $8 service charge, taxes, and then asked me for a tip.
I chose no tip, expecting the delivery and service charge should cover everything.
The flowers were left on her front porch in below-freezing weather, they didn’t even knock or ring the doorbell. Luckily my mom happened to open the door and saw them before they completely froze.
So was the delivery person incompetent, or acting out because I didn’t add additional tip?