If I could make one giant request, it's around giving (properly authorized) humans the ability to override the system when needed. When you make a simple API, it's all too common for a company integrating the solution to rely entirely on the identity service's yes-no outcome. But all too commonly, there's no way to override a decision, or bypass the need for identification.
In the travel space, I've seen situations, especially with luxury and celebrity clients, where there's human levels of trust across the board, all parties are agreed at senior levels that they'd like to fulfill with a one-off exception to identity verification... but the technology refuses to let them proceed without going through the full verification flow, and if they're integrated in the simplest way, there's no "escape hatch" on the integration's side.
And similarly, if a person happens to trigger false negatives on video matches (say, due to medical reasons) giving support teams an ability to build exceptions is key. Having a way to tell the system "for this transaction/account ID, when they get to this node in the flow, let them through as if checks proceeded, or treat them as pre-authorized" would set you apart.
(Obviously, for things involving KYC, there's a lot of considerations around permissioning - but for many use cases, you want to empower senior support teams.)
That being said, what security measures does Didit take, and has it gone through e.g. auditing or SOC 2?
A couple questions:
1. Given that one of your offerings is a wallet for identity, how do you handle storing user biometric data and documents
2. I’m surprised AI age detection based on faces is accurate enough to be used for account decisions. Is there any specific standard your models are held too and why would someone prefer it over an ID document proving age?
What do you guys do different?
(Stripe identity customer)
Unless it's a government organisation, no private provider should have the ability to use or process people's identities. It's too much power in one entity's hands. I wish someone would actually solve this instead of yet another ID solutions. We all saw how a literal job seeking app (LinkedIn) abused this.
I certainly didn't do it.