I think the author meant to say, "ArcCosh[-2 + 0.001 I] returns 1.31696 + 3.14102 I but ArcCosh[-2 - 0.001 I] returns 1.31696 - 3.14102 I," because we are talking about defining ArcCosh[] on the branch cut discontinuity, so there is no need to bring Sinh[] into it (and if we do, we find the limits are the same: the imaginary component goes to zero and Sinh[ArcCosh[-2 +/- t*I]] approaches -Sqrt[3] as t goes to zero from above or below). I am not sure what went wrong to get what they wrote.
Is x*x simpler than x^2? Probably? Is sqrt(5)^3 simpler than 5^(3/2)? I don't know.
It entirely depends on what you're going to be doing with the expression later.
but the expression given is sqrt((x-1)/(x+1))(x+1), which for x=2 would be sqrt(1/3)*3 = sqrt(3)
did you mean Sinh[ArcCosh[-2]]?
My takeaway for other people like me from this is "computer is correct" because the proof shows that we can't define arccosh using a single proof across the entire complex plane (specifically imaginary, including infinity).
The representation of this means we have both complex functions that are defined as having coverage of infinity, and arccosh, that a proof exists in only one direction at a time during evaluation.
This distinction is a quirk in mathematics but means that the equation won't be simplified because although it looks like it can, the underlying proof is "one sided" (-ve or +ve) which means the variables are fundamentally not the same at evaluation time unless 2 approaches to the range definition are combined.
The QED is that this distinction won't be shown in the result's representation, leading to the confusion that it should have been simplified.
I’m algebraist at heart and training, but I remember beautiful many-layered surfaces of ordinary complex functions in books and on blackboards.
Certainly, people don't need Wolfram Alpha as much.
On another point, it sucks to know what this means for Algebraic Geometry (the computational variant), which you could partly motivate, until now, for its use in constructing CASes.