It's supposed to scale globally (magically!) but I found multiple cases where particular nodes were problematic and the health checks didn't detect them (in fact to start with the health checks didn't even work properly if you had multiple containers, they did fix that). The support was quite slow too, after finding multiple product issues they'd escalate to developers and then come back a month later and ask to retest, but some of this took multiple round trips. I was only using this on a side project, but definitely wouldn't consider them for anything critical, even if they are quite cheap.
My experience was more positive. One time I had a minor issue with their storage where I couldn't replace a file or something. This was fairly early after the product launched. They fixed it and gave me free credit for reporting it.
I also tried Hetzner Object Storage. I love Hetzner, they're great, except for their Object Storage service, which is completely unreliable (errors, slowness, etc.). I'm surprised that Hetzner still hasn't retired that product until it's properly fixed.
My last chance is with Scaleway. Xavier Niel's products are always good, so fingers crossed...
I haven't had to contact Bunny's support so it's a bit disappointing to see this type of runaround from the support, but as an actual issue it seems pretty minor in the end.
I've been using Bunny for ~four years after looking at video hosting. In the four years we've saved approximately 50 000€ compared to if we'd gone with Cloudflare video streaming service and it's just been rock solid for us.
I upload all object storage stuff to bunny for live but also to backblace for backup.
I’ve always wanted to implement fail over client side for any asset over to bacblaze but seems like a lot of overhead