The ideal implementation of AI for Apple is probably to finally make Siri work. This isn’t necessary fancy, just let me set some calendar events without knowing the magic words or tell it to open Overcast and play the new Gastropod episode. Better yet, for power users, let me set up reusable shortcuts using natural language.
The most important part of this is it doesn’t necessarily feel like AI. The user does not like AI for its own sake or the weirdos who ramble about putting them into a permanent underclass. The user likes messaging their friends and playing music.
To much of this hype cycle has no user in mind.
"You have to work backwards from the customer experience."
AI was never going to be on Apple's roadmap in a significant way because it's in their DNA to differentiate technology from products.
All the major AI companies are trying to manufacture their own ecosystems to become less disposable. They'll get away with it for a while, but only insofar as hardware prevents advanced use. Once we get that hardware[1] there will only be two types of AI companies: hardware manufacturers, and labs. Just like sync became trivial and ancillary, so will AI inference.
If the signal is clear – if you have observed the same person facing the same problem in the same workflow – then the AI feature deserves its place in the product by automating one step that they hate. The outcome does not necessarily need to be AI-powered. The user simply stops facing that problem anymore.
The Gruber's logic works on the level of the whole product. But there is also a diagnostic implication here – the louder the product sells its AI capabilities, the less the team understands what exactly the product does.
It may well be that the user interface of your "phone", and how you use it, changes over time as we progress toward AGI, but as long as Apple keep to the Job's aesthetic of making well designed products that get out of the way and just "do the thing", they should be fine. Of course Apple will eventually fall, as all companies do, but I don't think the reason for it will be that the "phone" market was rendered obsolete by AI.
Perhaps if phones becomes more of a "pocket assistant" than a device to run discrete apps, then they will becomes harder to differentiate based on software, and more of a generic item rather than a status/luxury one ... who knows? Anyone else have any theories of how Apple may eventually fall?
There is one potential AI risk to Apple, that they are at a disadvantage due to not having their own frontier models and datacenters to run them on, but I think there will always be someone willing to sell them API access, and they will adapt as needed. Good enough AI is only going to get cheaper to train and serve, and Apple not trying to compete in this area may well turn out to have been a great decision, just as Microsoft seem to be doing fine letting OpenAI take all the risk.
We are in the midst of a paradigm shift, and the perspective in the daring fireball post aligns exactly with this author’s perspective:
https://rebecca-powell.com/posts/return-on-intelligence-01-e...
They don't have a social network business because they tried that and failed. [1]
> By the end of this decade, it’s unlikely that people will swipe on their phones to tap on Uber or Lyft. They will just tell their always-on AI agent to get them home. Or that agent will have already figured out where they need to go, and the car will be waiting without the friction of a request. “There’s an app for that,” may be replaced by “Let the agent do that.”
Who TF are these people who think this kind of future is desirable? I basically think it's just people that want to broadcast that they're so important and busy that they can't take the 5 seconds it takes to hail an Uber. Its like all that "productivity optimization" porn that people spew online to show how focused they are.
I was reading article recently that said that a majority of people interviewed did not want to use AI agents simply because they didn't have much stuff in their life worth automating. Or more to the point, a lot of people actually enjoy making grocery lists, planning trips, picking out gifts for friends, etc. This stuff is generally considered "life", not some back breaking drudgery like washing clothes in a stream that I'd like to automate.
These folks like Levy who view this dystopian future as some sort of nirvana (and not because they view a different future, they actually want all this nonsense) can go F themselves. You can also tell how incredibly sheltered these people are because you can see they're rarely interacting with people outside their bubble. For example, a lot of people that open the Uber app make their decision based on data in the app, like "surge pricing, nevermind, I'll just walk" or "this looks expensive, let me try Lyft". You could argue an agent could learn all those rules, but again, these minutia of life are not exactly a nuisance to most people.
Staying on hold for you. Google Lens on that coat or bag. Warning you in the middle of a text convo with a stranger, if the conversation veers into typical scam patterns. Better text/email spam detection than Apple. Hanging up spoofed calls posing as your bank. Magic Cue. Magic Eraser. Better transcriptions and translations, in far more languages.
And who could forget, a good touchscreen keyboard. Those are real "AI as a feature". Not a better Siri.
I agree with Gruber's take, if the seller is Apple.
I think this article is too soft a criticism by half. The iPhone defining the mobile era was not an artefact of the Apple logo being on it. Every bit of Apple's relentless productization went into what features the phone actually had and how they were integrated. This guy, in 2006, would have been telling Apple 'just release a feature phone like BlackBerry does, so you can define the era of feature phones like you did MP3 players'.
Oh that’s silly thinking.
I already have Alexa and Hue lights. Only thing I use voice is „play music/stop music”.
Turning off all lights or on all lights sometimes. Turning on specific lights app. If I spend time to name lights specific names that are quick to pronounce maybe I would use it more.
Silly part is imagine trying to order Lyft on airport when everyone tries to do the same …
Maybe Apple will buy Nvidia. That would be a useful vertical integration.
"Steve Jobs handling a tough question at the 1997 Worldwide Developer Conference."
The more invisible AI inference becomes in systems, the more they start feeling more practical.
I personally find it more engaging to have an agent visualize things for me using matplotlib.
The problem is that too many startups are trying to do to OpenAI and Anthropic, what merchants do with commodities in the market.
Seems more driven by profit in mind than by actual value creation.
The final final form factor is probably a pair of glasses (or an implant), but I still think that's pretty far away. Before that can happen, we need computer chips and batteries to become almost microscopically small.
For the foreseeable future—still long term, but much closer than glasses—I think the logical form factor is a smartwatch. For photos, it would have an under-screen front-facing camera, and an outward facing camera on the wrist band. The screen would be a bit larger than today's largest Apple watches, and it would fold out like a folding phone when you need more space.
Even unfolded, the screen would have to be smaller than what we're currently used to on smartphones. However, this would be less important if most interaction was done via AI, just as limited-interaction iPods and Blackberries never commanded massive screens. People who want to watch movies, read longer books, or play games on larger screens could still carry folding tablets in their pockets on some occasions, but the watch would be the central device everyone always has.
Apple, of course, already makes smartwatches, arguably the best ones on the market. But an Apple Watch is very much not the device I'm describing, and I'm not sure if Apple will let it get there. Apple is stuck in the innovator's dilemma, where the iPhone prints so much money they can't afford to cannibalize it. For the moment, the iPhone has been so good that this hasn't caught up to them. I think—and for the sake of innovation, I hope—that this doesn't last forever.
Yet you've only offered examples of what they _shouldn't_ do with "AI." You've offered no clear ideas on what they should do, only intimated that Apple, by pure osmotic magic, would be better at it than others if they made similar investments.
There's something about language models that causes smart people to wantonly turn their brains off.
Today I wanted to book a public transport ticket in Germany but it was simply too hard to keep copy pasting screenshots from the app to ChatGPT. This seems to be a very easy problem to solve and standardise at the OS level but no one seems to want to do it.
I agree its not a totally different "product" but does require some thought. Apple can't sleep on this.
To me there are cool things but nothing so great where if LLMs were deleted I’d cry about it. To contrast mRNA vaccines, gene therapy and crispr seem more impactful in reality, just to mention things from 2020.
Um iMessage?
Quote tweeting a NYTimes post detailing war crimes "As Israeli forces entered Gaza on Friday to fight Hamas, phone and internet service was severed for 34 hours. Most people in Gaza had no way to reach the outside world..."
Gruber wrote "F*k around and find out."
Quote tweeting a post by the UN Human Rights account about Israel's flooding of tunnels with saltwater could have severe adverse human rights impacts,
Gruber wrote "One side is pumping salt water into the tunnels. The other side has put innocent civilian women and children hostages in the tunnels. Also: "salt water" has a space when used as a noun"
Quote tweeting a post by a StopAntisemitism page that posted about 'pro-Palesinian agitators showed up to secreteary of Defence Lloyd Austin's home..."
Gruber wrote "These people are surely a lot of fun at parties"
Gruber is a big fan of collective punishment, it seems. But at least he's very specific about the use of grammar.