Business is business and you have to be mindful of costs. But good lord, is it that hard to understand that treating your employees with basic decency is positive for your company?
Oh the bootlickers are bootlicking today (not that there is ever a day when they're not). Look around you, SF bootlickers. That voice in your head telling you everyone but you is worth $20M or more and there's nothing you can do about it is right. They are. You're the loser beta. They're all enjoying life while you suffer. Downvotes, but you're still poor. Sad.
Having employees represents deployed capital. Some of that "human capital" is lower value than others. Obviously AI will replace the lowest segments first. Call it heartless or accurate, you're correct either way, but these are not words that cut deep into the heart of heads of banks - its more or less their entire job to be heartless and accurate.
I've worked for companies who have kind, sensitive, and inaccurate leadership. The result was everyone was out of a job, rather than just the low performers. Pick your poison.