The article is pretty light on detail about what "favoring their own service" actually meant. Just that it appeared above Klarna's when a user searched BNPL?
It all seems vague and hard to cure. The algorithm is typically very good at surfacing the least shitty option, so if the resolution is "well you have to jumble them now" that's strictly worse for me as a consumer.
https://www.theguardian.com/business/2017/jun/27/google-brac...
Klarna bought pricerunner for just under a billion 5 years ago, pretty good deal.
Google gave its own price comparison service favorable treatment in search results, thereby abusing their dominance in the search market:
"Google has systematically given prominent placement to its own comparison shopping service: when a consumer enters a query into the Google search engine in relation to which Google's comparison shopping service wants to show results, these are displayed at or near the top of the search results.
Google has demoted rival comparison shopping services in its search results: rival comparison shopping services appear in Google's search results on the basis of Google's generic search algorithms. Google has included a number of criteria in these algorithms, as a result of which rival comparison shopping services are demoted. Evidence shows that even the most highly ranked rival service appears on average only on page four of Google's search results, and others appear even further down. Google's own comparison shopping service is not subject to Google's generic search algorithms, including such demotions.
As a result, Google's comparison shopping service is much more visible to consumers in Google's search results, whilst rival comparison shopping services are much less visible."
https://ec.europa.eu/commission/presscorner/detail/en/ip_17_...
It is similar to Microsoft's anti-competitive business practices of the 1990's. There is no legal uncertainty at all -- Google must have know that its conduct was illegal and deserve to pay hundreds of billions in punitive damages.
Is this real accountability for anti-competitive behaviour, or just another cost of doing business for Big Tech?
My cynicism is tell me that unfortunately it is the latter.
Why would Google NOT favor it's own service at it's own product? How is that illegal?